Uber

A rider swappable battery

Recharging vehicles is the primary operational cost for shared micromobility providers.  The centerpiece of JUMP's next generation of vehicles was a universal rider-swappable battery pack and battery charging kiosk.  I was a major contributor to the project from its conception in 2018, to its launch in early 2020.  

Battery charging kiosk

The JUMP battery kiosk is an Internet connected outdoor charging station that securely locks, charges and dispenses JUMP battery packs. It allows riders and operators to quickly swap battery packs at convenient locations throughout a city.

Interactive and functional prototypes

Arduino was used as a platform to iterate on interactive prototypes. It was especially important to accurately represent the desired user experience for user testing and product demonstrations. I was personally responsible for all firmware and electrical engineering at the concept stage.

User Testing

The JUMP battery kiosk is installed on city streets, so members of the public would need to intuitively know the  product's purpose and how to use it.

I enabled and coordinated all user testing, including building interactive prototypes, sourcing participants, designing test procedures, writing test questionnaires, and analyzing and summarizing results.